Shipping policy

SHIPPING RATES as of October 24th, 2026:

ALL ACROSS CANADA:
- $25CDN flat rate across Canada.
- Carrier Calculated Rates will appear as a shipping option at checkout.  If your order is light and not traveling great distances (from NB), the system will show a rate that is lower than the $25 flat rate.  You should be shown the cheapest shipping option by default, but if you want to see all options, click the drop down arrow for the Shipping Method.
- I do not ship via Lettermail. It is not a reliable delivery method, and there is no protection for me when an order goes missing and someone files a charge-back.
- PO Boxes can only be shipped via Canada Post. 


UNITED STATES: 
You can now shop for Atelier products, direction in the US!  
Visit Tumbleweed Custom Printing to place an order. 

UK and AUSTRALIA:
- Carrier Calculated Rates will appear as a shipping option at checkout. 
You may be charged import taxes (ie VAT) upon delivery. AFA is not responsible for these additional fees.  If you refuse delivery, you will not be refunded in full for your order. If it is returned to AFA (occasionally the shipment is considered Abandoned and is not returned to Sender), you will be reimbursed for the product portion of your order, minus shipping fees and any carrier return fees incurred (AFA is charged for the shipping when packages are Returned to Sender.)

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Please Note: 
Atelier Fiber Arts is not a physical store that is open to the public.
It is located inside a private residence, and is unable to receive customers.